1.Minimum Passengers requirements: We will run our vessel with minimum 50% passengers capacity ,if we cancel due to above reason of non fulfillment of minimum passenger capacity then 100% full refund will be made within 7 working days or passengers has option to reschedule the booking in next available dates with 10% discount.
Cancellation Policy: Non Refundable Tickets if not cancelled 3 working days before the journey date . 75% refundable in case passenger wish to cancel the ticket 3 days before the journey date . The cancellation request to be made by email ( which was registered at the time of booking) & email to be sent to email@example.com during 9 am to 4 pm . Reschedule of ticket is not available.
If the voyage is cancelled by us due to mechanical failure then 100% refund is available within 15 working days.
In case the voyage could not run due to natural calamities & other causes which is beyond our control the refund will be made full / partially depending on the nature of causes.
2. Email content:
Subject : Cancel request with ticket ref no. e.g. if booking was done for 13th Feb 2020, then earliest date to cancel is on 9th Feb 2020 and the amount will be sent by cheque within 15 days from the cancellation date and the cheque will be in favour of the name to be mentioned in the registered email which was mentioned during the booking and cheque will be sent to the address which is to be mentioned in the registered email
3. ” Non Smoking” and Non Alcoholic” ship. No explosives, no sharp object allowed. No Pet allowed. No Naked light.
4. The vessel will close the doors 15 mins before the departure time.
5. Only one baggage of maximum weight of 10 kg is allowed (see attached dimension).
6. Passengers are not allowed to go to the upper deck/navigation deck.
7. Total discipline to be maintained during embarking, sailing & disembarking.
8. Any complaint against co-passengers to be lodged first with our ship staff.
9. No speaker or mobile phone speaker to be on (use headphones).
10. Carry Luggage at your own risk.
Please see the other terms and conditions:
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