1.Cancellation Policy: Non Refundable Tickets if not cancelled 3 working days before the journey date . 75% refundable in case passenger wish to cancel the ticket 3 days before the journey date . The cancellation request to be made by email ( which was registered at the time of booking) & email to be sent to firstname.lastname@example.org during 9 am to 4 pm . Reschedule of ticket is not available.
If the voyage is cancelled by us due to mechanical failure then 100% refund is available within 15 working days.
In case the voyage could not run due to natural calamities & other causes which is beyond our control the refund will be made full / partially depending on the nature of causes.
2. Email content:
Subject : Cancel request with ticket ref no. e.g. if booking was done for 13th Feb 2020, then earliest date to cancel is on 9th Feb 2020 and the amount will be sent by cheque within 15 days from the cancellation date and the cheque will be in favour of the name to be mentioned in the registered email which was mentioned during the booking and cheque will be sent to the address which is to be mentioned in the registered email
3. ” Non Smoking” and Non Alcoholic” ship. No explosives, no sharp object allowed. No Pet allowed. No Naked light.
4. The vessel will close the doors 15 mins before the departure time.
5. Only one baggage of maximum weight of 10 kg is allowed (see attached dimension).
6. Passengers are not allowed to go to the upper deck/navigation deck.
7. Total discipline to be maintained during embarking, sailing & disembarking.
8. Any complaint against co-passengers to be lodged first with our ship staff.
9. No speaker or mobile phone speaker to be on (use headphones).
10. Carry Luggage at your own risk.
Please see the other terms and conditions:
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DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.