|DATE||DAY||DEP TIME &|
PLACE (estimated Travel time each way is 4.5 HRS)
|ESTIMATED ARRV||FARE ONE WAY|
|FARE OME WAY|
|13-01-2023||FRIDAY||21:30:00/SAGAR||14th/ 02:00 KOL||1800||1600||1500|
|23-01-2023||Monday Netaji||10:30:00/SAGAR||14:30 KOLKATA||1500||1300||1200|
Schedule & Cancellation Policy
GANGA SAGAR SCHEDULE
Accommodation, local transfer on request only at Gangasagar has been introduced to help travelers, Sr citizens to book accommodation, local transports, food etc., the facility of AC rooms at Sagar is limited.
1. Minimum Passengers requirements: We will run our vessel with minimum 50% passengers capacity, if we cancel due to above reason of non-fulfillment of minimum passenger capacity than 100% full refund will be made within 10 working days or passengers has option to reschedule the booking in next available dates. Recently we had less than 50% but we continued the trip on request of passengers with less speed and travel time was 5.5 hours instead 4.5 hrs.
2. Cancellation & Refund Policy:
A) Gangasagar Mela Update (1st to 16th January 2023)
Passengers are obligated to comply with every directive issued from time to time, by Public Health Authorities to prevent the spread and transmission of COVID virus
50% refundable in case passenger wish to cancel the ticket or package 72 hours before the journey schedule departure time. Requests for refund within 72 hours from travel departure time will not be refunded. Example: if the departure is 26th 0900 hrs., no refund if any passenger wishes to cancel the ticket after 23rd 9am. The request must come through email strictly before 72hrs from schedule departure. Any refund will be made through cheque only and send to the address of passenger by courier, the address should be mentioned in the e-mail, the email should be same as given during booking.
The cancellation request to be made from registered email id (email id notified at the time of ticket booking to firstname.lastname@example.org mentioning the ticket reference number along with the name and full address. Cheque payment will be made within 15 days from the date of cancellation.
If the voyage is cancelled by us due to mechanical failure or any other operational reason than 100% refund will be made within 15 working days through cheque.
Option of rescheduling of the booked ticket is not available.
70% refund in case the journey is cancelled due to Force Majeure or any other natural causes, covid lockdown or restriction.
Non Smoking and Non Alcoholic ship. No explosives, no sharp object allowed. No Pet allowed. No Naked light
The vessel will close the doors 15 mins before the departure time.
Only one baggage of maximum weight of 10 kg is allowed (see attached dimension).
Passengers are not allowed to go to the upper deck/navigation deck.
Total discipline to be maintained during embarking, sailing & disembarking.
Any complaint against co-passengers to be lodged first with our ship staff.
No speaker or mobile phone speaker to be on (use headphones).
Carry Luggage at your own risk.
No refund of tickets will be provided for any reason due to pandemic or whatsoever unless the ferry is cancelled by the Ferry Operator.
Please see the other terms and conditions.
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